If you do change your mind with the product you purchased with us, we are happy to issue a full refund of the product value provided that the product is unused, unassembled and in its original packaging. Unfortunately due to less margins we keep on our products, you will need to bear the shipping cost for return to our warehouse in Hornsby, NSW.
Please check the item on delivery. If they have been damaged in transit, please refuse to take delivery of the product. We will gladly replace it with a new one with no cost to you.
Please check every item after opening a flat packed carton. If they are damaged, please send us pictures and pack them back in their original packaging. Return the item to our office for a full refund. Refunds will be issued after checking the items are in proper order and there is no extra damage other than the original damage stated. Customers need to bear the return shipping cost.
We do not accept returns on items which have been damaged during assembly/ items which have been assembled. Please check items before assembly.